For Technology Leaders
Connectivity, automation, data integrity and more
CONTROL YOUR ECOMMERCE TECHNOLOGY STACK
Etail is an ecommerce tech stack built
to deliver on customer expectations.
IT is the glue holding your organization’s commerce strategy together.
Marketing and Operations have plans, but they turn to your IT group to make them happen.
Disparate systems – inside and outside the organization – need to be connected and Integrated. Partner and organizational data from a bewildering array of OMS, IMS, PIM, WMS and EDI systems needs to be normalized and leveraged for good use. Priorities are unclear, conflicting or driven by departmental myopia. There are too many projects and too few IT resources to work on them. You’re left to sort it out – and someone is bound to be unhappy with the results.
Unless you’re using Etail.
That’s because Etail is a digital commerce integration platform designed to help you architect, build and manage your ecommerce operations technology stack. It’s powerful. It’s agile. And it’s designed to keep your options open…no matter what your Marketing and Ops colleagues come up with next.
CONNECT DISPARATE SYSTEMS
Connecting disparate systems
Today’s ecommerce ecosystem is complex, involving multiple trading partners such as sales channels, inventory locations, suppliers and retail outlets. Most of these partners have existing infrastructure, software platforms and workflows. Your job: make it all work together seamlessly within your organization and with external business processes.
Platform agnostic architecture
Etail is a digital commerce integration platform designed to connect disparate systems across your organization and with external partners. Etail creates a secure, integrated connection among all members of your ecommerce ecosystem, no matter what OMS, IMS, WMS other software they use; no matter what system of record they have; and across all standard communication protocols.
CONTROL YOUR TECH STACK
As your organization’s digital commerce strategy evolves, more third-party vendors and partners are brought in to expand your ecommerce capabilities. Integrating with each one is expensive, time consuming, and makes your success dependent on their technology stack. That puts your business at risk when faced with unexpected demand, changing requirements, or dealing with partners who are falling short of expectations.
Own and control your ecommerce technology stack
Etail is designed to seamlessly integrate other systems into the Etail platform. Because you control Etail, you own your fulfillment technology stack – not your partners, who simply retain control of their localized platforms and tools and can use them with data from the Etail system.
SCALE WITHOUT LIMITS
Planning for success
Many order and inventory management systems are hiding a dirty little secret: they can’t handle high volumes of unexpected demand. That leaves you exposed to seasonal inventory surges, unexpected demand spikes, or just ensuring your system can handle future growth.
Etail counts among its customers some of the largest online sellers – the top ½ of 1 percent of Amazon merchants. These Etail customers process 10,000s of transactions daily around the globe with millions of pricing transactions an hour. Etail’s unique multi-threaded architecture can be scaled almost infinitely to support the largest ecommerce operation.
SEAMLESSLY COLLECT AND REPORT DATA
Ensuring data integrity
Your internal and eternal customers, management and stakeholders look to IT to provide accurate, timely data. But ecommerce sales data is often fragmented, sometimes incomplete, and reported in different ways by different channels. And supply chain data often involves collecting data across dozens of partners with disparate OMS, IMS, WMS and ERP systems.
Integrated, normalized data and reporting
Etail is a fully integrated ecommerce platform. Orders, inventory, fulfillment, pricing and costs across all your channels and trading partners are normalized, integrated and automated for absolute data integrity. Etail provides a powerful business analytics engine and reporting tools. Or export data to third-party tools like Tableau for additional analysis. Plus Etail integrations with your ERP or other systems of record to help ensure data consistency across your organization.
IMPLEMENT WITH FEW IT RESOURCES
Finding capacity to implement ecommerce initiatives
Business is evolving on so many fronts there is never a shortage of IT projects. What is often in short supply is the IT bandwidth to support all the initiatives requested across all business functions.
IT – “LITE” implementation process
Etail is designed to be implemented without extensive IT involvement. Etail Solution Architects, Implementation Managers and Implementation Teams are experts in implementing Etail without stressing out your organization. Some IT involvement is needed; it’s difficult to say how much without knowing the details of your project. But most IT leaders are surprised by how few IT hours are required for a successful Etail implementation and roll out.
GET DEDICATED IT SUPPORT WHEN NEEDED
Providing platform support
IT pros know something business and supply chain leaders sometimes forget: once a platform is implemented, it will need to be supported on a day-to-day basis. Who troubleshoots the software when things don’t go as expected?
Dedicated customer success team
There is nothing basic about Etail’s base level of technical support, included with every installation. Our customer support and technical specialists pride themselves on – and are evaluated by – their responsiveness, knowledge of your business and focus on results. You’ll know your customer success manager by name. They’ll have been on your project since day one. And expert help is just an email or phone call away.
I have recommended Etail to a lot of people. If you want an honest company with a good product, go to Etail.
I literally have Etail open all day, every day. I can’t imagine doing what we’re doing today without Etail.
“Would I recommend Etail to others? Not to my competitors! But I’d strongly recommend it for everyone else.”
“I think Etail is a phenomenal product that keeps getting better. It’s stable. It’s easy to use and to understand. My learning curve was very short”
“Etail has been a great partner. They are flexible enough to meet the needs and changes of a rapidly growing company while delivering first class functionality.”